{"id":137708,"date":"2024-08-14T21:46:49","date_gmt":"2024-08-14T21:46:49","guid":{"rendered":"https:\/\/hopeforthejourney.com\/contactenos\/"},"modified":"2026-09-01T04:01:02","modified_gmt":"2026-09-01T04:01:02","slug":"contactenos","status":"publish","type":"page","link":"https:\/\/hopeforthejourney.com\/es\/contactenos\/","title":{"rendered":"Cont\u00e1ctenos"},"content":{"rendered":"\n\n\t<h1><b>Cont\u00e1ctenos<\/b><\/h1>\n\t<h2>Para consultas generales, complete el siguiente formulario.<\/h2>\n\t<p><strong>Atenci\u00f3n al cliente disponible: de lunes a viernes, de 9 a. m. a 4 p. m. (hora del centro) <\/strong><\/p>\n\t<p>Gracias por su inter\u00e9s en Esperanza para el Viaje y, en particular, gracias por su deseo de cuidar adecuadamente a ni\u00f1os y adolescentes.<\/p>\n<p>Si tiene alguna pregunta, por favor complete este formulario y nos pondremos en contacto con usted pronto.<\/p>\n\t<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_11'  action='\/es\/wp-json\/wp\/v2\/pages\/137708' data-formid='11' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LfPJoYqAAAAAF0VbiseJxMPZvB5YVjRp1LAjala' data-tabindex='0'><input id=\"input_e85d73a21a0b46b4c09a843dddcafe5f\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_e85d73a21a0b46b4c09a843dddcafe5f\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_11' class='gform_fields top_label form_sublabel_above description_above validation_below'><fieldset id=\"field_11_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Nombre<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_11_1'>\n                            \n                            <span id='input_11_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_11_1_3' class='gform-field-label gform-field-label--type-sub '>Nombre<\/label>\n                                                    <input type='text' name='input_1.3' id='input_11_1_3' value=''   aria-required='true'    autocomplete=\"given-name\" \/>\n                                                <\/span>\n                            \n                            <span id='input_11_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_11_1_6' class='gform-field-label gform-field-label--type-sub '>Apellido<\/label>\n                                                            <input type='text' name='input_1.6' id='input_11_1_6' value=''   aria-required='true'    autocomplete=\"family-name\" \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_11_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_5'><span class='gform-field-label__text'>Correo electr\u00f3nico<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_11_5' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--phone-format-international gfield--width-full field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_4'><span class='gform-field-label__text'>Tel\u00e9fono<\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_11_4' type='tel' value='' class='large'    aria-invalid=\"false\"    \/><\/div><\/div><div id=\"field_11_3\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_3'><span class='gform-field-label__text'>Comentarios<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_11_3'>Cu\u00e9ntenos qu\u00e9 tiene en mente. \u00bfTiene alguna pregunta? No dude en escribirnos.<\/div><div class='ginput_container ginput_container_textarea' data-text-counter-max='600' data-text-counter-template='{current} of {max} max characters'><textarea name='input_3' id='input_11_3' class='textarea medium'  aria-describedby=\"gfield_description_11_3\" maxlength='600'  aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_11' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_11' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_11' id='gform_theme_11' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_11' id='gform_style_settings_11' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_11' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='11' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='EkcPNbBXU1XSbMi03MLgpVfVapir92JEnJdeIHRXDAV3e+RCxyoSZYlYRaQRhbGFCY7yiv7SiI2zRio9WDM8VE67fv84YLeqCVnL+buJI5BT++0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_11' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_11' id='gform_target_page_number_11' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_11' id='gform_source_page_number_11' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t<h2>FAQs<\/h2>\n\t<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-0\" aria-controls=\"fl-accordion--content-0\" aria-expanded=\"true\" type=\"button\">What has changed?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Collapse<\/i><\/button><\/a><p>As of July 1, 2026, Esperanza para el Viaje has new pricing. <b>In light of this significantly reduced pricing, we no longer offer the option to \u00abdistribute to others,\u00bb and digital access passes are no longer available with the purchase of a group membership.<\/b> This change allows us to make Esperanza para el Viaje more affordable and accessible to everyone and simplifies the customer experience. Please refer to the FAQs below for additional details.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-1\" aria-controls=\"fl-accordion--content-1\" aria-expanded=\"false\" type=\"button\">How does the new pricing work?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Esperanza para el Viaje now offers Individual and Group memberships only, for a viewing period of either 3 months or 12 months. Please note, there are no longer options to \u00abdistribute to others\u00bb or complimentary digital-access passes.<\/p>\n<p>Please refer to the following use-cases to determine the membership that is right for you:<\/p>\n<p><b>I&#8217;m a church or organization, purchasing for multiple sites<\/b>:\u00a0<\/p>\n<p>Please purchase one Group membership per location. <b>We recommend having each site purchase their own Group membership to set up their own account and login.<\/b> Please keep in mind that while you <i>can<\/i> purchase multiple Group memberships in a single transaction, each site will need to utilize the primary account holder information in order to login and access the content. All primary account holder information, including payment information, is visible within an account.<\/p>\n<p><b>I&#8217;m a church or organization, and I want to share Esperanza para el Viaje with families to watch on their own<\/b>:\u00a0<\/p>\n<p>If you are looking to distribute to more than 25 individuals, please reach out to us directly by calling 615.550.5600 or emailing <a href=\"mailto:hopeforthejourney@showhope.org\">hopeforthejourney@showhope.org<\/a>. Please note that we no longer offer digital access passes to distribute to others for fewer than 25 individuals. In the case of fewer than 25 individuals, we recommend individuals purchase on their own and organizations offer reimbursement as they choose.<\/p>\n<p><b>I would like to gift someone access to Esperanza para el Viaje<\/b>:\u00a0<\/p>\n<p>We are not able to offer a gifting option at this time.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-2\" aria-controls=\"fl-accordion--content-2\" aria-expanded=\"false\" type=\"button\">When will these changes come into effect?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>New pricing for Esperanza para el Viaje took effect July 1, 2026.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-3\" aria-controls=\"fl-accordion--content-3\" aria-expanded=\"false\" type=\"button\">Will these changes impact my current active membership in any way?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>No. If you have an active membership with digital access passes or have purchased a membership that allows you to distribute to others prior to July 1, 2026, your membership and codes will remain active until the end of your viewing period.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-4\" aria-controls=\"fl-accordion--content-4\" aria-expanded=\"false\" type=\"button\">How do I renew my membership?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>To renew your membership, please log in to your account, then visit <a href=\"https:\/\/hopeforthejourney.com\/es\/membresias\/\">hopeforthejourney.com\/memberships\/<\/a>.<\/p>\n<p>You can also renew your membership within \u00abMy Account\u00bb by selecting \u00abChange Membership.\u00bb<\/p>\n<p>Please note that upon renewal or purchase of a different membership type, your new access period will begin immediately. We recommend letting your subscription expire prior to renewing in order to maximize your viewing period.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-5\" aria-controls=\"fl-accordion--content-5\" aria-expanded=\"false\" type=\"button\">How frequently is content updated?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Our primary teaching sessions are updated on a biennial basis (every other year), with the next update coming Spring 2027. Going Deeper segments will be updated on an annual basis, with the next update coming Spring 2027. Teaching sessions for Esperanza Para El Viaje-the Spanish edition of Esperanza para el Viaje-will be launched on the platform and accessible to all members Fall 2026.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-6\" aria-controls=\"fl-accordion--content-6\" aria-expanded=\"false\" type=\"button\">What quantity discounts apply to group viewing?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>For organizations showing Esperanza para el Viaje in multiple locations, quantity discounts apply.<\/p>\n<table>\n<tbody>\n<tr>\n<td colspan=\"5\"><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><b>Units Purchased<\/b><\/td>\n<td colspan=\"3\"><b>Quantity Discount<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">2-10<\/td>\n<td colspan=\"3\">10%<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">11-25<\/td>\n<td colspan=\"3\">20%<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">Over 25<\/td>\n<td colspan=\"3\">Call for special pricing<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-7\" aria-controls=\"fl-accordion--content-7\" aria-expanded=\"false\" type=\"button\">If I am purchasing for a group, do I receive any digital passes? <i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>No. Please note that as of July 1, 2026, there are no longer options to \u00abdistribute to others\u00bb or complimentary digital access passes.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-8\" aria-controls=\"fl-accordion--content-8\" aria-expanded=\"false\" type=\"button\">When does my access period begin? <i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Your access period begins when you purchase your membership. Please note that upon renewal or purchase of a different membership type, your new access period will begin immediately. We recommend letting your subscription expire prior to renewing in order to maximize your viewing period.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-9\" aria-controls=\"fl-accordion--content-9\" aria-expanded=\"false\" type=\"button\">Will you be offering CEs\/CEUs for the training?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Currently, CEs\/CEUs are not available with Esperanza para el Viaje. Quizzes and a certificate of completion are available through your Esperanza para el Viaje account. You can ask your agency if they will accept this certificate for continuing education hours for their own records.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-10\" aria-controls=\"fl-accordion--content-10\" aria-expanded=\"false\" type=\"button\">What is new this year as compared to past years? <i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>With the new Esperanza para el Viaje online platform, you can choose 3-month or 12-month access, depending on your unique needs. Also, should you choose 3-month viewing access, you will be able to view at the time of year that also best meets your needs.<\/p>\n<p>In regard to content, we will welcome new and seasoned trainers, practitioners, and professionals from the Karyn Purvis Institute of Child Development at TCU, who will lead us through 4 high-level teaching sessions based on Trust-Based Relational Intervention (TBRI). While these teaching sessions will hone in on foundations of TBRI, expect new insights and information, as we have experienced in past years. Also, we will include, as in past years, Show Hope&#8217;s curated The Gospel + TBRI teaching session which will unpack TBRI in light of the gospel of Jesus Christ. And finally, beginning in the fall of 2026, Esperanza para el Viaje-the Spanish edition of Esperanza para el Viaje-will be available to all active account holders.<\/p>\n<p>We will also cover new topics through our Going Deeper video segments and introduce new voices of families as well as adult adoptees and\/or foster care alum through our Practical Perspectives videos. And finally in regard to content, we will include a wider variety of bonus content.\u00a0<\/p>\n<p>In addition, with your Esperanza para el Viaje account, you will also be able to take quizzes as you go through the content and receive access to past Esperanza para el Viaje audio recordings.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-11\" aria-controls=\"fl-accordion--content-11\" aria-expanded=\"false\" type=\"button\">Will resources be available to help prepare for group viewings as in years past? <i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>As you prepare to lead others through Esperanza para el Viaje, we encourage you to visit our Resources page at <a href=\"http:\/\/showhope.org\/hopeforthejourneyresources\">showhope.org\/hopeforthejourneyresources<\/a>. There, you will find a Host Guide, marketing collateral to help you promote your own Esperanza para el Viaje event, details about speakers and content, and more. <\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-12\" aria-controls=\"fl-accordion--content-12\" aria-expanded=\"false\" type=\"button\">How long are each of the video segments?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Teaching Sessions: 60-70 minutes<\/p>\n<p>Going Deeper Segments: 10-20 minutes<\/p>\n<p>Practical Perspectives Segments: 5-10 minutes<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Cont\u00e1ctenos Para consultas generales, complete el siguiente formulario. Atenci\u00f3n al cliente disponible: de lunes a viernes, de 9 a. m. a 4 p. m. (hora&hellip;<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-137708","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cont\u00e1ctenos - Show Hope<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hopeforthejourney.com\/es\/contactenos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cont\u00e1ctenos - Show Hope\" \/>\n<meta property=\"og:description\" content=\"Cont\u00e1ctenos Para consultas generales, complete el siguiente formulario. 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