{"id":137708,"date":"2024-08-14T21:46:49","date_gmt":"2024-08-14T21:46:49","guid":{"rendered":"https:\/\/hopeforthejourney.com\/contactenos\/"},"modified":"2026-09-09T20:38:16","modified_gmt":"2026-09-09T20:38:16","slug":"contactenos","status":"publish","type":"page","link":"https:\/\/hopeforthejourney.com\/es\/contactenos\/","title":{"rendered":"Cont\u00e1ctenos"},"content":{"rendered":"\n\n\t<h1><b>Cont\u00e1ctenos<\/b><\/h1>\n\t<h2>Para consultas generales, complete el siguiente formulario.<\/h2>\n\t<p><strong>Atenci\u00f3n al cliente disponible: de lunes a viernes, de 9 a. m. a 4 p. m. (hora del centro) <\/strong><\/p>\n\t<p>Gracias por su inter\u00e9s en Esperanza para el Viaje y, en particular, gracias por su deseo de cuidar adecuadamente a ni\u00f1os y adolescentes.<\/p>\n<p>Si tiene alguna pregunta, por favor complete este formulario y nos pondremos en contacto con usted pronto.<\/p>\n\t<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_11'  action='\/es\/wp-json\/wp\/v2\/pages\/137708' data-formid='11' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LfPJoYqAAAAAF0VbiseJxMPZvB5YVjRp1LAjala' data-tabindex='0'><input id=\"input_e85d73a21a0b46b4c09a843dddcafe5f\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_e85d73a21a0b46b4c09a843dddcafe5f\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_11' class='gform_fields top_label form_sublabel_above description_above validation_below' data-column-layout='fill'><fieldset id=\"field_11_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"755102fe\" data-field-span=\"12\"><legend id='gfield_label_11_1' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Nombre<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_11_1'>\n                            \n                            <span id='input_11_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_11_1_3' id='input_11_1_3_label' class='gform-field-label gform-field-label--type-sub '>Nombre<\/label>\n                                                    <input type='text' name='input_1.3' id='input_11_1_3' value=''   aria-required='true'    autocomplete=\"given-name\" aria-labelledby=\"input_11_1_3_label gfield_label_11_1\"\/>\n                                                <\/span>\n                            \n                            <span id='input_11_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_11_1_6' id='input_11_1_6_label' class='gform-field-label gform-field-label--type-sub '>Apellido<\/label>\n                                                            <input type='text' name='input_1.6' id='input_11_1_6' value=''   aria-required='true'    autocomplete=\"family-name\" \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_11_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"7f91b0d0\" data-field-span=\"12\"><label id='gfield_label_11_5' class='gfield_label gform-field-label' for='input_11_5'><span class='gform-field-label__text'>Correo electr\u00f3nico<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_11_5' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--phone-format-international gfield--width-full field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"4b8a1c84\" data-field-span=\"12\"><label id='gfield_label_11_4' class='gfield_label gform-field-label' for='input_11_4'><span class='gform-field-label__text'>Tel\u00e9fono<\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_11_4' type='tel' value='' class='large'    aria-invalid=\"false\"    \/><\/div><\/div><div id=\"field_11_3\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"2de1220e\" data-field-span=\"12\"><label id='gfield_label_11_3' class='gfield_label gform-field-label' for='input_11_3'><span class='gform-field-label__text'>Comentarios<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Obligatorio)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_11_3'>Cu\u00e9ntenos qu\u00e9 tiene en mente. \u00bfTiene alguna pregunta? No dude en escribirnos.<\/div><div class='ginput_container ginput_container_textarea' data-text-counter-max='600' data-text-counter-template='{current} of {max} max characters'><textarea name='input_3' id='input_11_3' class='textarea medium'  aria-describedby=\"gfield_description_11_3\" maxlength='600'  aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_11' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit<\/button> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_11' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_11' id='gform_theme_11' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_11' id='gform_style_settings_11' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_11' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='11' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='4rgaTll2psTaCj5hv6OvNMme2IE9DQEgwggu4kA1RIKVLFtNEGOFjI0bcyVUqFasCAH9o1LmqsVE4aDUhL+I02qmNlK+lfhcVq0FxUQ\/NT8laAc=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_11' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_11' id='gform_target_page_number_11' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_11' id='gform_source_page_number_11' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t<h2>Preguntas frecuentes<\/h2>\n\t<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-0\" aria-controls=\"fl-accordion--content-0\" aria-expanded=\"true\" type=\"button\">\u00bfC\u00f3mo funciona el sistema de precios?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Collapse<\/i><\/button><\/a><p>Esperanza para el Viaje ofrece membres\u00edas Individuales y Grupales \u00fanicamente, con un per\u00edodo de visualizaci\u00f3n de 3 o 12 meses. A los usuarios anteriores, tengan en cuenta que ya no existen las opciones de \u00abdistribuir a otros\u00bb ni los pases de acceso digital de cortes\u00eda.<\/p>\n<p>Consulten los siguientes casos de uso para determinar la membres\u00eda que m\u00e1s les conviene:<\/p>\n<p><strong>Soy una iglesia u organizaci\u00f3n que compra para varios sitios:<\/strong> Por favor, compren una membres\u00eda Grupal por cada ubicaci\u00f3n. Recomendamos que cada sitio compre su propia membres\u00eda Grupal para configurar su propia cuenta e inicio de sesi\u00f3n. Tengan en cuenta que, si bien pueden comprar varias membres\u00edas Grupales en una sola transacci\u00f3n, cada sitio deber\u00e1 utilizar la informaci\u00f3n del titular de la cuenta principal para iniciar sesi\u00f3n y acceder al contenido. Toda la informaci\u00f3n del titular de la cuenta principal, incluida la informaci\u00f3n de pago, es visible dentro de la cuenta.<\/p>\n<p><strong>Soy una iglesia u organizaci\u00f3n y quiero compartir Esperanza para el Viaje con familias para que lo vean por su cuenta:<\/strong> Si desean distribuirlo a m\u00e1s de 25 personas, comun\u00edquense directamente con nosotros enviando un correo a esperanzaparaelviaje@showhope.org. Tengan en cuenta que ya no ofrecemos pases de acceso digital para distribuir a otros cuando se trata de menos de 25 personas. En el caso de menos de 25 personas, recomendamos que cada persona compre su propia membres\u00eda y que las organizaciones ofrezcan reembolsos seg\u00fan lo consideren conveniente.<\/p>\n<p><strong>Me gustar\u00eda regalarle a alguien el acceso a Esperanza para el Viaje:<\/strong> Por el momento, no podemos ofrecer una opci\u00f3n de regalo.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-1\" aria-controls=\"fl-accordion--content-1\" aria-expanded=\"false\" type=\"button\">\u00bfC\u00f3mo renuevo mi membres\u00eda?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Para renovar su membres\u00eda, inicien sesi\u00f3n en su cuenta y luego visiten <a href=\"http:\/\/hopeforthejourney.com\/memberships\/\" target=\"_blank\" rel=\"noopener\">hopeforthejourney.com\/memberships\/(opens in new tab)<\/a>.<\/p>\n<p>Tambi\u00e9n pueden renovar su membres\u00eda desde \u00abMi Cuenta\u00bb seleccionando \u00abCambiar Membres\u00eda\u00bb.<\/p>\n<p>Tengan en cuenta que, al renovar o adquirir un tipo de membres\u00eda diferente, su nuevo per\u00edodo de acceso comenzar\u00e1 de inmediato. Recomendamos dejar que su suscripci\u00f3n venza antes de renovarla, a fin de aprovechar al m\u00e1ximo su per\u00edodo de visualizaci\u00f3n.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-2\" aria-controls=\"fl-accordion--content-2\" aria-expanded=\"false\" type=\"button\">\u00bfCon qu\u00e9 frecuencia se actualiza el contenido?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Nuestras sesiones de ense\u00f1anza principales se actualizan cada dos a\u00f1os (bienalmente), y la pr\u00f3xima actualizaci\u00f3n llegar\u00e1 en la primavera de 2027. Los segmentos de Profundizando M\u00e1s se actualizar\u00e1n anualmente, y la pr\u00f3xima actualizaci\u00f3n llegar\u00e1 en la primavera de 2027. Las sesiones de ense\u00f1anza de Esperanza Para El Viaje -la edici\u00f3n en espa\u00f1ol de Esperanza para el Viaje- se lanzar\u00e1n en la plataforma y estar\u00e1n disponibles para todos los miembros en el oto\u00f1o de 2026.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-3\" aria-controls=\"fl-accordion--content-3\" aria-expanded=\"false\" type=\"button\">\u00bfCu\u00e1ndo comienza mi per\u00edodo de acceso?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Su per\u00edodo de acceso comienza cuando adquiere su membres\u00eda. Tengan en cuenta que, al renovar o adquirir un tipo de membres\u00eda diferente, su nuevo per\u00edodo de acceso comenzar\u00e1 de inmediato. Recomendamos dejar que su suscripci\u00f3n venza antes de renovarla, a fin de aprovechar al m\u00e1ximo su per\u00edodo de visualizaci\u00f3n.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-4\" aria-controls=\"fl-accordion--content-4\" aria-expanded=\"false\" type=\"button\">\u00bfOfrecer\u00e1n cr\u00e9ditos de educaci\u00f3n continua (CE\/CEU) para la capacitaci\u00f3n?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Actualmente, los cr\u00e9ditos de educaci\u00f3n continua (CE\/CEU) no est\u00e1n disponibles con Esperanza para el Viaje. Los cuestionarios y un certificado de finalizaci\u00f3n est\u00e1n disponibles a trav\u00e9s de su cuenta de Esperanza para el Viaje. Pueden consultar con su agencia si aceptar\u00e1n este certificado para sus propios registros de horas de educaci\u00f3n continua.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-5\" aria-controls=\"fl-accordion--content-5\" aria-expanded=\"false\" type=\"button\">\u00bfQu\u00e9 hay de nuevo este a\u00f1o en comparaci\u00f3n con a\u00f1os anteriores?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Con la nueva plataforma en l\u00ednea de Esperanza para el Viaje, pueden elegir entre 3 o 12 meses de acceso, seg\u00fan sus necesidades particulares. Adem\u00e1s, si eligen el acceso de visualizaci\u00f3n de 3 meses, podr\u00e1n verlo en la \u00e9poca del a\u00f1o que mejor se ajuste a sus necesidades.<\/p>\n<p>En cuanto al contenido, contaremos con capacitadores, profesionales y expertos -tanto nuevos como experimentados- del Karyn Purvis Institute of Child Development de la Universidad TCU, quienes nos guiar\u00e1n a trav\u00e9s de 4 sesiones de ense\u00f1anza de alto nivel basadas en la Intervenci\u00f3n Relacional Basada en la Confianza (TBRI). Si bien estas sesiones de ense\u00f1anza se centrar\u00e1n en los fundamentos de TBRI, pueden esperar nuevas perspectivas e informaci\u00f3n, tal como ha ocurrido en a\u00f1os anteriores. Asimismo, incluiremos, como en a\u00f1os pasados, la sesi\u00f3n de ense\u00f1anza El Evangelio + TBRI, elaborada por Show Hope, que analizar\u00e1 TBRI a la luz del evangelio de Jesucristo. <strong>Y finalmente, a partir del oto\u00f1o de 2026, Esperanza para el Viaje estar\u00e1 disponible para todos los titulares de cuenta activos.<\/strong><\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-6\" aria-controls=\"fl-accordion--content-6\" aria-expanded=\"false\" type=\"button\">\u00bfHabr\u00e1 recursos disponibles para ayudar a preparar las proyecciones grupales, como en a\u00f1os anteriores?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Mientras se preparan para guiar a otros a trav\u00e9s de Esperanza para el Viaje, los animamos a visitar nuestra p\u00e1gina de Recursos en showhope.org\/hopeforthejourneyresources. All\u00ed encontrar\u00e1n una Gu\u00eda del Anfitri\u00f3n, materiales de promoci\u00f3n para ayudarles a difundir su propio evento de Esperanza para el Viaje, detalles sobre los oradores y el contenido, y mucho m\u00e1s.<\/p>\n<a role=\"heading\" aria-level=\"2\"><button id=\"fl-accordion--button-7\" aria-controls=\"fl-accordion--content-7\" aria-expanded=\"false\" type=\"button\">\u00bfCu\u00e1nto dura cada uno de los segmentos de video?<i data-label-icon=\"dashicons dashicons-before dashicons-arrow-down-alt2\" data-active-icon=\"dashicons dashicons-before dashicons-arrow-up-alt2\">Expand<\/i><\/button><\/a><p>Sesiones de Ense\u00f1anza: 60-70 minutos<\/p>\n<p><strong>Para preguntas o comentarios adicionales, comun\u00edquense con esperanzaparaelviaje@showhope.org.<\/strong><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Cont\u00e1ctenos Para consultas generales, complete el siguiente formulario. Atenci\u00f3n al cliente disponible: de lunes a viernes, de 9 a. m. a 4 p. m. 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